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March 2, 2026

Firm Mode, Support Workflows, and Integration Rollout Updates

Section titled “Firm Mode, Support Workflows, and Integration Rollout Updates”
  • Added accounting firm mode foundations, including client provisioning, invitations, and firm branding improvements.
  • Added support workflow tools such as canned responses, contextual prompts, and a dedicated support surface.
  • Expanded roadmap and planning visibility with idea tracking, KPI additions, and approval workflow improvements.
  • Added marketplace rollout visibility for Amazon, Shopify, and ShipStation integrations.
  • Improved wizard flows with clearer progress steps, quieter resume behavior, and better onboarding continuity.
  • Refined QuickBooks and integration callback flows to reduce friction during setup and reconnects.
  • Updated firm billing and pricing infrastructure to better match multi-client workflows.
  • Resolved CSRF issues that were causing authenticated POST failures.
  • Fixed duplicate approval edge cases and vendor selector behavior.
  • Improved sidebar interaction affordances and several small UX inconsistencies.

This release made Eclipse more usable for firms and multi-client teams while also reducing the setup friction that tends to slow down early adoption.