Shopify Integration

Overview

The Shopify integration is available to approved beta workspaces as an Eclipse-initiated connection. During the rollout, approved users start the connection from Eclipse, authorize the store in Shopify, then return to Eclipse for sync and review.

Prerequisites

Active Shopify store access
Access to connect integrations in Eclipse
The correct Eclipse organization selected before you start

Setup Steps

Go to the integrations hub in Eclipse 1. Choose Connect Shopify 1. Enter your shop domain and complete the Shopify authorization flow 1. Return to Eclipse and confirm the connection 1. Run the first sync and review the imported activity

What Eclipse can pull in today

orders and order updates
refunds and cancellations
payout-related events when the required Shopify Payments scopes are enabled
historical order, catalog, and customer backfill through the Shopify sync flow

What to review after the first sync

did orders land in the expected organization
are refunds showing correctly
did the sync import recent store activity
did any reconnect or health warning appear in integrations settings

Current limitations

Shopify is not yet presented as a fully launched production integration in the docs or UI
some non-accounting Shopify webhook topics are intentionally not part of the realtime rollout yet
live-store validation is still part of the rollout checklist

Common issues

Connection looks healthy but data is missing

Start with a manual sync from Eclipse, then review recent orders and any integration alerts.

Reconnect required

If Eclipse shows an authorization or health issue, reconnect the existing store instead of creating a second Shopify connection.

Wrong organization received the sync

Disconnect the store, switch to the correct Eclipse organization, and reconnect before retrying the sync.

Need more help? Contact support